Published March 2, 2021

Reminder: Skype for Business Online retires July 31, 2021

Reference ID: MC242335

MC242335 – Originally announced in MC219641 (July ’20), as Microsoft Teams has become the core communications client for Microsoft 365, this is a reminder the Skype for Business Online service will retire July 31, 2021. At that point, access to the service will end.

Please note:

  • Neither the Skype consumer service nor Skype for Business Server products are affected by the retirement of the Skype for Business Online service. Current Skype for Business Online customers will experience no change in service up to the retirement date.
  • Support for the integration of third-party party Audio Conferencing Providers (ACP) into Skype for Business Online will end along with the Skype for Business Online service on July 31, 2021.

How this will affect your organization

While your organization will no longer be able to use Skype for Business Online once the service retires, July 31, 2021, you may continue to use Microsoft Teams as part of your existing licensing agreement.

What you need to do to prepare

We encourage customers using Skype for Business Online to plan and begin the upgrade to Teams today. To help, Microsoft offers comprehensive transition resources including a proven upgrade framework, guidance for technical and organizational readiness, free upgrade planning workshops, and FastTrack onboarding assistance for eligible subscriptions.

Please click Additional Information to learn more.

Additional information

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