Published April 21, 2021

Microsoft Teams: Call Merge

Reference ID: MC245998

MC245998 – Updated April 20, 2021: Microsoft has updated the rollout timeline below. Thank you for your patience.

Call Merge gives end users the capability to merge their active unheld 1:1 call into another 1:1 call or another group call. This applies to Teams VOIP calls and PSTN calls.

This message is associated with Microsoft 365 Roadmap ID 66054.

When this will happen

This feature will start rolling out in late March and will complete rollout by the end of April (previously mid-April).

How this will affect your organization

Once available, users will now have the ability to merge calls.

What you need to do to prepare

You might want to notify your users about this new capability and update your training and documentation as appropriate.Additional information

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