Published August 18, 2021

New Update for Teams Phones Coming Soon

Reference ID: MC279088 | Effective: September 6, 2021

MC279088 – Microsoft is introducing the following new features and improvements for Microsoft Teams on Desk Phones in September:

  • Remote Sign-out from Teams Admin Center (TAC) Portal – admins can provision devices from TAC, remotely sign in and now also sign out from devices
  • Branch office survivability for Teams phones allowing users to make PSTN calls even when the internet connection is down
  • Log collection enhancements – admins can now download all logs (company portal, device management, and media) from TAC
  • Bug fixes related to authentication

When this will happen:

This update will be available in Teams Admin Center in September 2021. 

How this will affect your organization:

The improvements and features above will provide users and admins with better Teams Phones experience.

What you need to do to prepare:

If you are a member of Teams Technology Adoption Program (TAP) program, you may start testing the new update in late August once the preview version is released.

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