Published August 23, 2021

Retiring Teams mobile support for devices running on iOS version 13 and below

Reference ID: MC280286 | Effective: October 4, 2021

MC280286 – Microsoft will be retiring the Teams mobile support on iOS version 13 and below. Instead Microsoft recommends that users upgrade to newer iOS builds, which is where they will continue to invest their development resources. Microsoft will also begin encouraging users to update to the newest version of Teams if they’re running builds older than 1 year.

Key points

  • Timing: The retirement will begin in early October and is expected to complete by mid-October.
  • Action: Instead of using iOS 13 or below, Microsoft recommends updating to OS versions 14 and above.

How this will affect your organization:

You are receiving this message because one or more users in your organization might be using iOS mobile devices that are running on version 13 or lower.

The exiting Teams build 3.17.0 will continue to work on iOS 13 devices but there won’t be any app updates going forward. In addition to this, you will not be able to reinstall the build from the app store if you uninstall Teams or reset your device.

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