Published March 3, 2021

Teams: Transfer calls between devices

Reference ID: MC242825

MC242825 – This new Teams release will expand support and allow calling participants to transfer an ongoing VoIP, PSTN or Group call between Teams devices. Users will be able to transfer a call from one device to another or even add a second device to the same call.

This message is associated with Microsoft 365 Roadmap ID 68776.

When this will happen

This feature will rollout to GA and GCC in late March 2021.

How this will affect your organization

After joining a Teams call on one device, users will be able to join the same call on a second device. For example; going from desktop to a mobile device or even to another desktop. Additionally, they will be able to transfer a call from one device to a second device, in the same call, if there is a need to share content from the second device.

Option to join Teams call from another device.

Teams will provide two options: Add this device, and Transfer to this device.

What you need to do to prepare

You might want to notify your users about this new capability and update your training and documentation as appropriate.

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